Privacy Policy

Last Updated: [24th January, 2026]

At The Royal Brothers Tours and Travels (“Royal Brothers”, “Company”, “we”, “our”, or “us”), we are committed to maintaining the highest standards of transparency, accountability, and security in relation to the personal data entrusted to us. This Privacy Policy explains in detail how we collect, use, process, store, disclose, and protect personal information obtained through our website, communication channels, and travel-related services across the globe.

This policy has been curated in line with international travel industry practices, globally recognized data protection principles, and evolving digital privacy standards.

By accessing our website or availing our services, you acknowledge that you have read, understood, and agreed to the terms set out in this Privacy Policy.


1. Policy Scope & Global Applicability

This Privacy Policy applies to all users worldwide, including but not limited to:

  • Website visitors and prospective customers

  • Individuals submitting inquiries, quotations, or booking requests

  • Customers purchasing travel services

  • Users communicating with us through email, phone, WhatsApp, social media, or other channels

  • Individuals engaging with our marketing campaigns, advertisements, and newsletters

This policy applies regardless of the user’s country of residence and governs all personal data processed by Royal Brothers in connection with its travel operations.


2. Categories of Information We Collect

2.1 Personal Identification Information

We may collect personal data such as:

  • Full name

  • Email address

  • Contact number(s)

  • Residential, correspondence, or billing address

This information is generally collected when users submit inquiries, request quotations, or make bookings.


2.2 Travel & Service-Related Information

To provide travel services effectively, we may collect:

  • Travel itineraries and preferences

  • Accommodation, transportation, sightseeing, and activity details

  • Travel dates, destinations, and group size

  • Special service requests (dietary preferences, accessibility needs, or other voluntarily shared requirements)


2.3 Identity & Regulatory Information

For compliance with travel regulations and service provider requirements, we may collect:

  • Passport details

  • Government-issued identification

  • Visa, permit, or border-entry documentation

Such information is collected only when legally or operationally required.


2.4 Payment & Transaction Information

We may collect:

  • Booking value and payment references

  • Transaction confirmation details

Important Notice:
Royal Brothers does not store credit card numbers, CVV details, or sensitive banking credentials. All financial transactions are processed securely through PCI-compliant third-party payment gateways.


2.5 Technical, Usage & Log Information

When users interact with our website, we may automatically collect:

  • IP address

  • Browser type and version

  • Device identifiers and operating system

  • Website navigation behavior, access times, and referral sources


3. Legal Basis for Processing Personal Data

We process personal data under one or more of the following lawful bases:

  • Performance of a contract (to deliver requested travel services)

  • Compliance with legal or regulatory obligations

  • Legitimate business interests

  • User consent, where applicable


4. Purpose of Data Collection & Processing

Personal data collected by Royal Brothers is used for:

  • Processing travel inquiries, quotations, and bookings

  • Coordinating with hotels, transport operators, and activity providers

  • Issuing confirmations, vouchers, and travel documentation

  • Providing customer support before, during, and after travel

  • Improving website functionality, services, and user experience

  • Conducting analytics, audits, and internal business assessments

  • Complying with statutory, regulatory, and legal obligations

  • Sending promotional communications, newsletters, and offers (only where consent is provided)


5. Cookies & Similar Technologies

Royal Brothers uses cookies and similar technologies to:

  • Enhance website usability and performance

  • Store user preferences and session information

  • Analyze visitor behavior and traffic trends

Users may control or disable cookies via browser settings. However, disabling cookies may limit certain features of the website.


6. Information Sharing & Disclosure

We may share personal data on a strictly confidential and need-to-know basis with:

  • Hotels, airlines, transport providers, and destination service partners

  • Payment processors and banking institutions

  • Government authorities or regulatory bodies where required by law

  • Technology, hosting, analytics, and customer-support service providers

Royal Brothers does not sell, rent, or commercially trade personal data under any circumstances.


7. International Data Transfers

As a global travel service provider, personal information may be transferred to, stored, or processed in countries outside the user’s jurisdiction. We ensure that such transfers are subject to appropriate safeguards consistent with internationally accepted data protection standards.


8. Data Security & Safeguards

We maintain robust administrative, technical, and organizational measures designed to protect personal data against:

  • Unauthorized access

  • Accidental loss or destruction

  • Misuse, alteration, or unlawful disclosure

While we strive to implement best-in-class security practices, no electronic system can be guaranteed to be completely secure.


9. Data Retention Policy

Personal data is retained only for as long as necessary to:

  • Fulfill travel-related contractual obligations

  • Meet legal, regulatory, accounting, or tax requirements

  • Resolve disputes and enforce agreements

Once data is no longer required, it is securely deleted or anonymized.


10. User Rights & Data Control

Subject to applicable laws, users may have the right to:

  • Request access to their personal data

  • Request correction of inaccurate or incomplete data

  • Request deletion or restriction of data processing

  • Withdraw consent for marketing communications

  • Object to certain processing activities

Requests may be submitted using the contact details below and will be addressed within a reasonable timeframe.


11. Third-Party Websites & Services

Our website may contain links to third-party websites or services. Royal Brothers does not control and is not responsible for the privacy practices or content of such third parties. Users are encouraged to review third-party privacy policies independently.


12. Children’s Privacy Protection

Our services are not intended for individuals under the age of 18. We do not knowingly collect or process personal data of minors.


13. Policy Amendments & Updates

Royal Brothers reserves the right to update or revise this Privacy Policy at any time. Any changes will be published on this page with an updated effective date. Continued use of our services constitutes acceptance of the revised policy.


14. Contact Information

For any questions, concerns, or requests regarding this Privacy Policy or our data protection practices, please contact:

The Royal Brothers Tours and Travels
📞 Phone: +91 8436002620 | +91 9933437766

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